Best Tips for Hiring During a Pandemic

April 27, 2020|

By Chelsea Flores

Scaling and hiring quality candidates in the midst of a coronavirus pandemic seems complicated at best. With the virus spreading like wildfire, several companies resorted to freeze hiring until the economic implications of the outbreak are clear. On the other hand, many others continued to recruit because of a spike in their business demand or to avoid disruptions.

In order to navigate this unprecedented business situation, you need to be strategic with the right approach and technology. Every company is different – what works for one might not work for another but when everyone is on lockdown, virtual recruitment becomes the name of the game. By transitioning to virtual interviews, you can contribute to reducing the spread of the virus while keeping your recruiters and candidates safe.

If your company’s selection process is flexible, we’ve got the best tips below to help you survive talent search during this global health crisis.

1. Tailor your recruitment technology

Companies are leaning more to technology for virtual recruitment. Having no options to interview your candidates face-to-face doesn’t mean you have to take a pause on hiring until this pandemic blows over.

First thing to do is prepare your technology and streamline your hiring process while ensuring you don’t skip the crucial steps. Using tools like Zoom, Google Hangouts, and Skype are great to stay connected to candidates. Make sure to run a pilot test prior to the interview to avoid technical hiccups and ensure that everyone in your team understands the technology.

It’s also tactical to have an effective applicant tracking system. There’s a lot of ATS on the market – it can vary from simple to advanced that can seamlessly handle the end-to-end recruitment cycle. It offers the option of sending personalized emails and messages that can help you engage with your candidates in a more authentic way.

2. Shift to online interview

Providing a rundown of the recruitment process is the main groundwork for a successful virtual interview. You should prepare your interviewee in advance by keeping them abreast of need-to-know details. Relay the hiring process, who they’ll be meeting with, and things they should put in order before the interview. In effect, you can ensure that the candidate is prepared and at their best when you do the assessment.

When you’re hiring during a pandemic, candidates might be more anxious than usual about knowing where they stand. Getting in touch with them often is highly recommended. Don’t hesitate to over-communicate because this will cut-off uncertainty.

After the video interview, a simple thank-you message is ideal. It’s also a great opportunity to ask for feedback on the process and recap any pertinent information.

3. Seal the deal

Exceptional talents are rare so reel them in with an offer as soon as you identify the top candidates. Begin by extending the verbal job offer through a video conference. Share why they’re the best fit for the role and lay down the fine print accurately. Include the important points such as their job impact, start date, compensation, and benefits.

Use a thoughtful process in explaining how you came up with the offer and talk honestly about how things work. Keep in mind that this is a two-way street so make sure to ask and get their questions answered.

After providing all the job details, check if you see eye-to-eye. Ask for a verbal acceptance and give them a few days to respond with their written acceptance. You can close by sending the job offer via email or use a great tool for electronic signatures like DocuSign or Xodo Sign.

4. Onboard Remotely

Onboarding new hires in a remote capacity would require extra effort. You can set them up for success by providing all the information and tools they need to fully acclimate to their new position. 

First, ensure that laptops and other equipment are delivered ahead of their start date if your company will provide them. Make sure they know their tools and understand how to use them.

Second, set expectations by discussing what it means to work remotely and what kind of arrangement it entails.

And lastly, get your entire team involved and carry out proper introduction through a video meeting. The goal is to make your new hire feel welcome and have a better understanding of the company culture.


It’s clear that this pandemic has changed the rhythm of businesses all over the world. The only good thing is it’s never too late to innovate and approach the situation in a way that serves you, your business, and your people.

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