DRIVEN BY
RESULTS.
Achieve cost efficiency, team focus and rapid growth through our bespoke outsourcing solutions.
Learn MoreHow we can make a positive difference to your business
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Augment your
internal workforcePut your in-house team to their full potential. Turn their focus on more important things and outsource tasks that are less pivotal.
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Scale faster
with efficiencyFinding talented people can be seriously tough. Start bringing in team members at a faster rate without the heavy workload and costly process of recruitment.
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Reduce
operating costsSave on overhead expenses and rapidly grow your company by having skilled teams at an economical price point.
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Gain operational
expertiseGet our expert pair of eyes to streamline your workflows, build your operational resources and elevate your team performance.
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Widen your
talent reachAccess a global talent pool outside your normal reach. Limitations in recruitment happens and outsourcing may just be the perfect solution for talent scarcity.
DELIVERING
GREAT OUTSOURCING
SINCE 2010
Transec is a business process outsourcing company, strategically located in one of the top business districts of Metro Manila, Philippines. We work hard to deliver outsourcing that is exclusively designed for small to medium-sized enterprises and startups, minus the cookie-cutter solutions. Throughout the years, our bespoke outsourcing services offer world-class talent and deep industry expertise to companies in need of revenue and growth transformation. Having a core team with decades of combined BPO experience in both the Philippine talent market and global best practices, we’ve become a seamless extension of many forward-thinking organizations.
Our clients have come to know us for our hands on approach, passion in problem-solving and true commitment to producing meaningful results, time and time again. At Transec, finding great people, simplifying processes and maximizing performance are ingrained in our DNA.
We’re proud to continuously serve a variety of companies providing our end-to-end BPO solutions in customer service, technical support, data entry and processing, administrative support, content moderation, graphic design, and many more work functions.
Transec By the Numbers
- 99%
Uptime - 92%
Hiring
Success - 94%
Team
Performance - 90%
Client
Retention - Over 15
Industries
Served
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99% Uptime
-
92% Hiring
Success -
94% Team
Performance -
90% Retention
- Over 15
Industries
Served
-
Cost-effective, Good Quality
A combination of a successful
outsourcing operations
that is hard to come by -
Metro Manila
-
High Skilled Workforce
An industry running for more than
two decades with a large number of
corporations produces talents
exposed in global best practices -
English Proficiency
High literacy of about 92%
with English as a main
language in education; known
to have a neutral accent -
Tech Infrastructure
Companies in the outsourcing
industry are early adopters and
constantly focused in upgrading
technology -
Proven Success
Growth rate continues to rise with
industry revenue expected to
increase by 50% in the next 4 years
Why the Philippines?
-
Cost-effective, Good Quality
A combination of a successful
outsourcing operations
that is hard to come by -
Metro Manila
-
High Skilled Workforce
An industry running for more than
two decades with a large number of
corporations produces talents
exposed in global best practices -
English Proficiency
High literacy of about 92%
with English as a main
language in education; known
to have a neutral accent -
Tech Infrastructure
Companies in the outsourcing
industry are early adopters and
constantly focused in upgrading
technology -
Proven Success
Growth rate continues to rise with
industry revenue expected to
increase by 50% in the next 4 years
OUR SOLUTIONS
Focus on what you do best and outsource the rest.
Focus on what you do best and outsource the rest.
The business landscape is constantly changing but one thing remains the same. Implementing strategies that brings efficiency and focus back to your company is the way to stay ahead of the competition. At Transec, we hire BPO professionals with solid experience, amazing skills and speed in task completion.
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1CUSTOMER SERVICE
Strengthen your customer service efforts and increase your coverage. Transec provides well-trained contact center professionals with 24/7 operational capacity to meet your needs. Never worry missing out on customer calls that can lead to revenue loss.
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2TECHNICAL SUPPORT
The technology industry had an explosive growth and we don’t see it slowing down anytime soon. Naturally, demand for technical support has taken an upturn. Transec provides reliable Tier 1 and 2 support to address a broad range of customer issues. We understand handling your customers with urgency and effectiveness through our first call resolution is a make-or-break difference in customer retention.
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3DATA ENTRY & PROCESSING
Pretty much any task or process you can think of that’s repetitive like data entry and processing are ideal to outsource. Our team is zeroed in on accuracy, security and turnaround time to deliver high integrity of data. Think of streamlined processes, rigorous quality measures and high data accuracy every single time.
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4DATA TRANSCRIPTION
Transec guarantees 100% human transcribers. We have fast turnaround time for data transcription of business, medical or legal audio dictation to any electronic format. In transcription, time is the name of the game but we know quality is king.
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5QUALITY ASSURANCE
Errors can cost your business an arm and a leg that’s why doing quality assurance is a must. Transec has years of experience in pro-actively carrying out quality assurance processes. From examining documents, activity verification up to content moderation and fraud prevention, we build the right teams for you to make sure nothing falls through the cracks time and time again.
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6ADMINISTRATIVE SUPPORT
Administrative work is often extensive and time-consuming. With Transec’s flexibility in taking over a comprehensive range of admin tasks, you can expect excellence and cost-efficiency rolled into one. Our administrative support spans from bookkeeping, payroll, background check, virtual assistance, and basically every clerical task under the sun.
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7GRAPHIC DESIGN
From online catalogues, advertising materials to websites, our design team creates stunning designs that are truly in sync with your brand identity. We hire full time creatives to match your design needs at every turn.
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8RESEARCH
We deliver first rate results in various types of research. Our people are naturally curious and laser focused on collecting information whether it be online research, customer surveys or lead generation.
Can't find what you're looking for? Contact us for a custom outsourcing solution to match your exact needs.
DELIVERY MODELS
Outsourcing, delivered the way your business needs it.
Transec offers two of the best outsourcing models to set you on the right track.
| FULL OUTSOURCING | GUIDED OUTSOURCING | |
|---|---|---|
| Team Size | For 8 team members and up. | For 7 team members and below. |
| Outsourced Functions | Perfect for mainstream tasks like customer service, technical support, data processing, etc. | Suitable for critical or specialized roles. |
| Recruitment Process | Transec takes care of the entire hiring process with your option toget involved in the final stage. | Transec does the heavy lifting in recruitment. Only spend time interviewing qualified candidates. |
| Partnership Engagement | Full management of your team by our dedicated Team Lead and seasoned Success Manager. Expect constant collaboration and communication with us to bring your team to greater heights. | Partial management of your team by our seasoned Success Manager. We tackle all your HR, IT and administrative needs so you only focus on team performance. Also get performance analysis and guidance when you need a helping hand. |
| Benefits | Get a skilled and cost-effective team. Serving as a seamless extension of your business without the strain of managing operations. | Have economical access to talented staff with complete administrative support. Gain more control over your outsourcing operations using the best technology to date. |
CONTACT US
Exploring an outsourcing solution?
Simply fill out the form below and one of our outsourcing experts will get back to you in less than 24 hours.
- PH: +632 8632 7864
US: +1 800 858 3559 - info@transecbpo.com
- 3103 31st Floor One Corporate Centre
Meralco Ave. Ortigas, Pasig City,
Metro Manila, Philippines 1600