Each team we've built has shown fast response times, high first contact resolution, and a strong passion to help customers.
Our goal is to help you achieve just that. With our ability to support your customers 24/7, inbound or outbound, and across multiple channels, you can deliver reliable and exceptional experience in every interaction.
Strengthen your service support efforts and give your customers more reasons to love you. At Transec, we provide highly skilled people whose mission is to master your product, understand your brand voice, and delight your customers on any channel. Whether you need 24/7 support coverage or certain business hours in your time zone, we've got you covered.
ANSWER PRODUCT INQUIRIES.
DRIVE ISSUE RESOLUTION.
ACCOMPLISH ORDER FULFILLMENT.
ACHIEVE CUSTOMER RETENTION.
Make it an absolute breeze for your customers in need of technical assistance. Transec provides Tier 1 and Tier 2 support to swiftly address a broad range of technical related concerns. Whether it's answering questions about a product feature, performing basic troubleshooting, or doing remote access, our team has a strong track record of first contact resolution.
Take the less critical workload off your shoulder and stay on top of things. From data entry, lead mining, content moderation to accounting, we’ve got the solutions to save you time and money.Learn more
Set your sights on building great products and communicating stunning visuals to your customers. Find technical talents in the areas of graphic design, web design and development, software development, and QA testing.Learn more